Fallon Health – ACO Nurse – Practice Manager **High Pay – Part Time (24-32) – Temporary- 7 months – Worcester, MA

Job title: ACO Nurse - Practice Manager **High Pay - Part Time (24-32) - Temporary- 7 months

Company: Fallon Health

Job description: ACO Nurse - Practice Manager **High Pay - Part Time (24-32) - Temporary- 7 months **

US-MA-Worcester

Job ID: 7116
Type: Full Time
# of Openings: 1
Category: Medical Management
Summit Eldercare - Worcester (Grove St.)

Overview

About Fallon Health

Fallon Health is a company that cares. We prioritize our members—always—making sure they get the care they need and deserve. Founded in 1977 in Worcester, Massachusetts, Fallon delivers equitable, high-quality coordinated care and is continually rated among the nation’s top health plans for member experience, service, and clinical quality. Today, guided by our mission of improving health and inspiring hope, we strive to be the leading provider of government-sponsored health insurance programs—including Medicare, Medicaid, and PACE (Program of All-Inclusive Care for the Elderly)— in the region. Learn more at fallonhealth.org or follow us on Facebook, Twitter, and LinkedIn.

About Summit ElderCare:

Fallon Health operates the largest Program of All-Inclusive Care for the Elderly (PACE) in New England and the fifth largest in the country. Called Summit ElderCare, Fallon’s PACE helps provide older adults and their caregivers with a welcome alternative to nursing home care. Participants in Summit ElderCare have access to comprehensive medical services and social support at a Summit ElderCare site while they keep the independence of living in their own homes and communities.

Brief summary of purpose:

The Practice Manager, PACE ACO will be responsible for the overall day-to-day ACO provider operations at the Leominster, Worcester, Webster sites. In this role, he/she will act as an information resource and ambassador to patients, clinical staff and others. Oversees daily PACE ACO provider operations.

Responsibilities

Primary Job Responsibilities
• Ensure PACE ACO is staffed per established schedule
• Interview, hire and train ACO staff in accordance with HR guidelines and FH policies and procedures
• Provides direction to and manages PACE ACO staff
• Manage daily operations to ensure PACE ACO clinic performs primary care practice functions
• Act as subject matter expert as it relates to functions of the PACE ACO clinic
• Acts as point person and liaison for all internal and external customers
• Supervise administrative staff and all day-to-day clinic functions.
• Maintain a smooth, efficient flow of administrative operations, ensuring that patients are served as efficiently and effectively as possible.
• Ensure that patient inquiries and complaints are handled in an appropriate, timely and satisfactory manner.
• Purchase other items and services as needed for smooth medical practice operation.
• Provide training, coaching, mentoring and performance appraisal for administrative personnel.
• Other duties as assigned or necessary based on business needs.
Qualifications

Education:
• Bachelor’s Degree in Healthcare Management or Business Administration preferred. Combination of equivalent experience and education may be considered
Experience:
• 3+ years’ experience in medical office management
• Working knowledge of medical terminology
• Medical office billing experience a plus
• Proficiency with EMR systems and software applications including Microsoft Office Suite
• Excellent written and oral communication skills
• Problem Solving skills & Sound Judgement
• Strong Organizational & Leadership Skills
• Ability to work as part of a team and lead others
Fallon Health Vaccination Requirements:

To protect the health and safety of our workforce, members and communities we serve, Fallon Health now requires all employees to disclose COVID-19 vaccination status. As of 2/1/2022 all roles not designated as “Remote” require full COVID-19 vaccination and Fallon Health will obtain the necessary information from candidates prior to employment to ensure compliance. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.

Fallon Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws

PM16

PI199460405

Expected salary:

Location: Worcester, MA

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