Virtual Dental Assistant for an Orthodontist Practice in the US (Home Based Full Time) in Roswell, GA in Virtual Coworker
Posted 2025-06-20
Remote, USA
Full-time
Immediate Start
Job title: Virtual Dental Assistant for an Orthodontist Practice in the US (Home Based Full Time)
Company: Virtual Coworker
Job description: Job Description:
1. Incoming New Case Submission
a. Determine that appropriate records have been received
- b. Start and submit spark file
- Determine appropriate Spark account to start case
- Enter patient data
- Enter facial and xray files
- Enter scan and CBCT files
- Update notes to reflect next steps and status
- c. Start and enter info for dx reports
- Transfer patient records as needed to initiate a request for case setup
- Upload smile sim
- Upload report pics from ortho
- Upload report to office level board
- Update status on boards
- Request info from DDS boards as needed
2. New case starts
- a. Update spark notes
- Start patient in DM, set status on dashboard
- Set future date for SDI required on dashboard
b. Request start date if needed
c. Task ortho and VCA team for SDI instructions
3 . Case dates/status
a. Tracking information and dates shipped (Spark)
b. Update DM links to dashboard for new starts
- 4. Refinement uploads
- Start case in Spark dashboard
- Pause/stop Dental Monitoring and message patient
- Update ODO dashboard and DDS dashboard status
- Request info as needed to submit case
5. General messaging (Incoming from dashboards)
a. Any incoming chats forward message to appropriate stakeholder at ODO
- b. Review and task incoming Spark status emails
- Up for review, disseminate to appropriate clinician/bucket
- If returned and ready for Ortho to review
- If shipped, update DDS board for new case or refinement case
- Prepared responses such as “We received your message, we will have a team member respond shortly”
- Task appropriate team member to respond with additional information.
- Task Ortho team as cases move through system
- Task VCA team as needed for case review
c. Incoming case status requests/updates
Requirements
Benefits
Expected salary:
Location: Roswell, GA
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