Customer Service Representative – Remote, Part-Time Seasonal (San Antonio Area)

Employer Industry: Customer Service and Support

Why Consider This Job Opportunity...
• Part-time position with flexible scheduling (3-4 days a week, including one weekend day)
• Opportunity to work remotely after initial training
• Gain experience in a fast-paced customer service environment
• Supportive and collaborative team atmosphere
• Enhance your problem-solving and communication skills

What To Expect (Job Responsibilities)
• Respond to a high volume of phone and digital communications from customers, ensuring an exceptional service experience
• Address customer inquiries related to orders, products, policies, and services with accurate and timely responses
• Perform filing and general clerical duties as required by the supervisor
• Assist in resolving customer complaints by clarifying issues and escalating unresolved matters to the supervisor
• Help customers place orders and provide recommendations on products

What Is Required (Qualifications)
• High School diploma or general education degree (GED)
• Customer service and call center experience
• Excellent oral and written communication skills
• Strong problem-solving, time management, and organizational skills
• Computer proficiency and ability to comprehend and write simple correspondence

How To Stand Out (Preferred Qualifications)
• Bilingual in Spanish and English
• Previous experience in a customer service role
• Enthusiastic attitude and willingness to learn
• Ability to work a flexible schedule, including weekends
• Experience with new technology and quick learning capabilities

#CustomerService #RemoteWork #PartTimeJob #Bilingual #TeamCollaboration

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