Allergy Administrative Assistant - Parsippany

ENT and Allergy Associates, LLP New York & New Jersey's premier ENT and Allergy medical practice, is seeking a self-motivated, people-friendly full time Allergy Administrative Assistant/Authorization Specialist.This position is remote with potential to be hybrid in the future. Candidates must be able to commute to our Parssippany office.Allergy Administrative Assistant role, provides administrative support to other medical personnel. Administrative Assistant support day-to-day operations by performing administrative tasks and ensuring high quality customer service for our patients.Requirements:

• Obtain, review and input insurance authorization and referrals prior to patient services
• Monitor and track patient authorizations
• Inform offices of status of authorizations including expired dates
• Work with patients to educate them on their benefits information

• Explain to patients why some services are covered and some are not
• Help patients understand deductibles, co-insurance and copays
• Accept, handle, and process incoming patient telephone inquiries using appropriate customer service skills, clarify and validate patient inquiries, questions or complaints
• Enter data in the Electronic Health Records
• Act as a liaison between the patients, physicians, insurance companies & specialty pharmacies
• Assist office with tasks and patient calls
• Other duties as assigned

Qualifications:

• Experience working with insurance companies
• Knowledge of different types of coverage and policies
• Strong computer, data entry skills
• Empathy and compassion to give support to patients
• Attention to detail and problem-solving skills
• Customer service skills and telephone etiquette
• High school diploma or GED
• Professional demeanor and appearance

Preference to candidates with at least one or two years working in a healthcare or billing setting.
Working knowledge of medical terminology, CPT codes and ICD-10 a plus.Schedule:Monday - Friday 8:30AM - 5:00PMCompany Description:ENT and Allergy Associates, LLP is the largest and most comprehensive ear, nose, throat, allergy and audiology practice in the nation with 55 offices and over 300 Clinicians. Each ENT and Allergy Associates clinical location provides access to a full complement of services, including General Adult and Pediatric ENT, Voice and Swallowing, Facial Plastics and Reconstructive Surgery, Disorders of the Inner Ear and Dizziness, Asthma, Clinical Immunology, Diagnostic Audiology, Hearing Aid dispensing, Sleep and CT Services. ENTA has a clinical alliance with The Mount Sinai Hospital for the treatment of diseases of the head and neck and esophageal cancer and a partnership with the American Cancer Society to educate and treat patients with smoking disorders and cancer. The Practice has also expanded its clinical capabilities to include advanced Immunodeficiency trials.To learn more about the benefits of ENT and Allergy Associates, or to conveniently find an ENT doctor or Allergy Doctor and then easily book an appointment at the nearest New York or New Jersey location, please visit: www.entandallergy.com or contact us at:ENT and Allergy Associates, LLP
660 White Plains Road, 4th Floor
Tarrytown, NY 10591
Tel: (914) 333-5800
Fax: (914) 333-2540

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