Quality Assurance Lead

General InformationPosition Number 004868

Vacancy Open to All Candidates

Working Title Quality Assurance Lead

Position Designation EHRA Non-Faculty

Employment Type Time Limited - Full-time

Months per Year 11
Work Schedule8:00 am - 5:00 pm; Monday - Friday

Hours per week 40

FLSA Status Exempt

Division Academic Affairs

Department College of Education (Col)

Work Location Home/Field Based

Salary Range $47,379 - $56,878

Primary Purpose of DepartmentBased on the established Early Educator Support Office Framework, approved by the North

Carolina State Board of Education (NCSBE), the purpose of this program is to manage and

expand the infrastructure for a statewide system of professional development and support to

early childhood educators, with or eligible for a North Carolina Birth-Kindergarten (B-K) license,

in nonpublic sites, thereby increasing local and state capacity to effectively provide services to

all eligible teachers. The program will ensure that all aspects of the services established under

the Framework are delivered in the designated region of the State, for eligible teachers in that

region: those employed in nonpublic schools that hold, or are eligible for, the NC B-K License

(NC Pre-K, NC Developmental Day, and Child Care). In order to receive services, teachers must

be enrolled with the Early Educator Support program. All processes and procedures established

under NC State Board of Education policies must be implemented.
Primary Purpose of PositionAs Quality Assurance Lead, the employee will lead and inspire by setting a high standard of

excellence through the development of inter-rater reliability studies and by serving as a liaison

between the UNC Charlotte EES Office and Mentor-Evaluators, including partner organizations.

The Quality Assurance Lead will also serve as a mentor and evaluator to a small caseload.

Summary of Position ResponsibilitiesAs Quality Assurance Lead, the employee will serve as a Mentor and Evaluator for 15-20

teachers utilizing the NC Teacher Evaluation Process. The Mentor and Evaluator provides

comprehensive support to beginning teachers in early childhood education settings through a

strengths-based coaching and evaluation model.

Mentor responsibilities include offering consistent, ongoing support and feedback using a variety

of methods such as onsite visits, phone calls, email, video, and virtual tools. Mentors observe

and assess teacher needs, assist in developing individualized Professional Development Plans

(PDPs), and guide teachers in instructional strategies, classroom management, reflective

practices, and building relationships with families and communities. They conduct classroom

observations in collaboration with assigned Evaluators using the NCDPI Educator Effectiveness

System, hold monthly conferences with teachers and site administrators, facilitate Professional

Learning Communities (PLCs), and arrange professional development in coordination with

Regional Leads and community partners. The mentor role involves maintaining accurate

documentation and supporting high standards for teacher effectiveness and continuous

improvement.

Evaluator responsibilities include conducting formative and summative assessments in

accordance with NC State Board of Education licensure policy, coordinating evaluation

schedules with teachers, mentors, and administrators, and submitting required documentation

through the state's online system by designated deadlines. Evaluators also support

administrators in their evaluation roles, participate in required professional development, and

collaborate with early childhood agencies to enhance teacher growth. The evaluator role

involves maintaining accurate documentation and supporting high standards for teacher

effectiveness and continuous improvement.
Minimum Education/ExperienceMaster's degree in education with a concentration in early childhood education, child

development, human development/family studies, special education, curriculum and instruction,

or related field with additional focus on quality, reliability, statistics, conducting educational

research, etc. A minimum of three years of progressive, successful experience as an early

childhood leader at the local, regional or state level. Equivalent education and experience may

be considered.

Preferred Education, Knowledge, Skills and Experience

• Professional Knowledge - In child development and application of theory; adult learning theory and evidence-based practices in designing and delivering effective professional development; NC Professional Teaching Standards; NC Department of Public Instruction's Educator Effectiveness System; NC Foundations for Early Learning and Development; NC Pre-K and Developmental Day Program Requirements; NC State Board of Education Teacher Licensure Policy: Beginning Teacher Support Program; NC Department of Public Instruction's Mentor Standards and knowledge about NC educator licensure requirements.


• Knowledge of the EES Office Framework (procedures, guidelines and implementation) is preferred.


• Technical Knowledge: Ability to use the NC Department of Public Instruction's Home Base/NC Educator Effectiveness System, NCEES, database spreadsheets, PowerPoint and other digital tools to support documentation, communication, and reporting

• Strong oral and written communication skills- Ability to nurture, listen, guide, coach, support adults and build on strengths.


• Exceptional interpersonal skills - Ability to actively participate as a member of a mentor-teacher-evaluator team and a regional structure to meet program goals.


• Teamwork is essential to this position. Building collaborative partnerships - with site administrators and technical assistance professionals across sectors to support coordination of effective mentoring, coaching and evaluation of teachers being served.


• Ability to facilitate Professional Learning Communities - effectively support evidence-based teaching practices resulting in positive outcomes for children.

• The candidate must reside within the geographic region served by the Early Educator Support Office's Western Hub.


• The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report


• The Search Committee will not contact references without first verifying permission with the finalist.


• Please ensure your resume reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.


• If there is a document you feel is relevant to this position that you would like reviewed with your resume and application, you may upload it to the “Other Documents” section of the Applicant Documents.


• UNC Charlotte Benefits Information:

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