Content Operations Coordinator

Responsibilities:

Create and execute a high volume of MR events

Support the Live Operations team on tentpole events

Implement real-time programming changes to refresh content and prioritize discovery of key content

Maintain the Live Operations monthly calendar while coordinating with cross-functional teams, such as programming, to ensure updates and schedules are aligned

Triage systems or communication issues that arise and problem solve with other stakeholders

Perform key curation and scheduling functions for immersive media of various formats

Source and catalog assets and look for ways to improve current processes

Ensure content meets quality standards for distribution according to provided guidelines

Create and update process and procedural documentation to ensure consistency and accuracy of operational activities

Ingest and process media assets and prepare playlists for playback

Support new live operation initiatives

Be able to work an extended schedule as events require evenings and weekend work

Qualifications:

5+ years experience in content production and operations - preferably with a focus on programming for new or emerging platforms

Ability to work with content and video management systems while troubleshooting problems

Excellent communication skills, verbal and written

Self motivated with persuasive, enthusiastic and customer service oriented personality

Capacity to drive processes independently and move projects to completion

High attention to detail with documenting processes, workflows, and schedules

Background or demonstrated interest in immersive media

Experience with photoshop, data analysis, ftp a plus

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